Name: Agile Infoways LLC
Brand: Agile Infoways LLC
Rating: 4.2 (500 reviews)

APPLICATION MAINTENANCE SERVICES

end-to-end application support and maintenance services

Application maintenance services include detecting and fixing bugs, regular updates, contingency plans, seamless integration, maintenance, and upgrades and help you keep your application fully operational. Our multi-tier support ensures and delivers error-free and precise solutions.

Applications maintenance services
Our application maintenance service team helps you enhance applications and assure progressive longevity and functional enhancements. Considering the evolving customer needs, we consistently update, analyze, modify, and re-evaluate your application while maintaining sustainability and staying competitive. For us, application maintenance is a continuous process.
Application evolution
For application evolution, we help businesses by updating existing functional modules, developing new features, suggesting feedback-based features, evaluating ROI calculations, adding software integration, and modernizing applications. This allows businesses to flex with market shifts and keep pace with progressive technology while keeping end users engaged.
Application performance monitoring
Implement detailed performance metrics and an intuitive dashboard to identify bottlenecks and actively resolve unfavorable trends. With consistent usability and performance testing, we help you improve the application’s scalability and responsiveness. We ensure consistent performance and UX optimization across all devices.
Application security management
Our development team ensures security with 24/7 security monitoring, incident troubleshooting, regular audits, penetration testing, exhaustive stress testing, and scheduling app vulnerability and misconfiguration diagnosis. We fix potential threats via detailed vulnerability reports for instant remediation and assure swift response to emerging threats.
Comprehensive reporting
With application support and maintenance services, you gain helpful insights into your application’s well-being and performance via transparent reporting. Our full-scale analytics tool offers a detailed overview and actionable intelligence, enabling you to identify trends and essential metrics and make data-driven decisions.
Level 0 to 3 support and maintenance
We keep your application fully functional with level 01 to level 3 support services. From troubleshooting, back office activities, and deploying monitoring systems to provide DevOps services, fixing bugs, adding features, and updating legacy apps, we escalate the issue among these stages considering its severity.
Documentation & knowledge sharing
Creating easy-to-understand documents and maintaining a detailed knowledge base help with efficient knowledge sharing and enable users to resolve issues faster. We offer personalized assistance, assuring your team remains proficient in using and enhancing the potential of your application, fostering a continuous improvement culture.
24/7 helpdesk support
Our helpdesk remains operational 24/7, irrespective of holidays, weekends, or nights. Our application support and maintenance service team promptly resolves issues without downtime and optimizes your application’s reliability. With our multi-channel support and leveraging modern tools, we ensure user satisfaction and productivity.

Why Agile

what makes Agile unique

With a proven track record of providing successful enterprise business solutions globally, we serve multiple industries offering a variety of services and engagement models

85% NPS
Choose Agile Infoways for an exceptional client experience, reflected in our impressive 85% Net Promoter Score (NPS).
Pre-vetted resources
We ensure top-notch quality by providing access to pre-vetted, skilled resources for your projects at Agile Infoways.
Onshore/Offshore teams
Experience the flexibility of onshore and offshore teams, offering a seamless blend of local understanding and global expertise.
On-time delivery
Count on Agile Infoways for punctual project deliveries, meeting and exceeding your expectations every time.
24/7 Technical support
Our commitment goes beyond development – with 24/7 technical support, we're here to address your concerns and ensure continuous project success.
3 Development centers
Benefit from our expansive reach with development centres strategically located to provide diverse perspectives and optimal project outcomes.

Case studiesView all

our success stories

We tailor software solutions to address the business challenges & needs of our clients.

Ivira|USA

Secure & reliable comprehensive healthcare portal.

Solution

Effective patient records management

Industry

Healthcare

Yumoro|UK

Food delivery platform for homecooks.

Solution

Get tasty food delivered by talented home cooks

Industry

Food & Beverages

Growfetch|USA

From fields to fingertips: Empowering farmers & artisans

Solution

From fields to fingertips: Empowering farmers & artisans

Industry

E-commerce

Tutor On|USA

Transform student’s screen time to fruitful e-learning experience.

Solution

An interactive e-learning mobile application

Industry

Education

APPLICATION SUPPORT AND MAINTENANCE COMPLETE INTRO

all you have to know about application support and maintenance

Functioning your business without mobile and web applications is almost next to impossible. So, keeping your business application updated and relevant in a connected world is paramount since these applications have become an integral part of our lives. This is where application maintenance and support services come into the picture, assuring that applications remain secure, user-friendly, and robust throughout the application lifecycle.

Reasons to get application maintenance and support services
Why do big brands, SEMs, and startups prioritize application maintenance and support?
Effective issue-tracking and resolution strategies
Tips for affordable application support and maintenance
Emerging trends in application support and maintenance
Advantages of application support and maintenance services

Reasons to get application maintenance and support services

Application support and maintenance is a continuous process of updating, assessing, modifying, and reevaluating your existing applications. It has to be an ongoing task and ensure your applications are up and running to the fullest. With evolving customer needs and changing business dynamics, every business must consider continuous application maintenance. It makes the application more sustainable and relevant to evolving needs.

Bug fixes

Fixing bugs and glitches is essential to keeping your application running smoothly. Your application maintenance expert will fix the code errors without disrupting any existing application elements.

Removes obsolete functions

Your application’s outdated features are useless for you or your end users. They occupy unnecessary space and impact the overall app efficiency. Application maintenance and support services remove such elements from the code and keep your application updated with the newest tools and technologies.

Enhancing capabilities

Application support and maintenance services add the necessary functions according to evolving customer and market needs and keep your application relevant. Regular application maintenance improves performance, tweaks compilers, enhances work patterns, and upgrades hardware.

Performance improvement

Developers can easily spot and fix the issue to deliver better application functionality. Reengineering is also essential to improving the application performance to prevent unnecessary load time, hacking, and other vulnerabilities.

Scalability

Regular application maintenance and support services make your application more scalable, allow you to keep up with larger workloads, and maintain high performance.

Consumer satisfaction

Improvements in overall application functionality, response time, and online presence directly impact the customer experience and positively result in consumer satisfaction.