OVERVIEW
achieve IT stability with our managed it services!
Managed IT services help you grow your business, accelerate digital goals, and significantly improve ROI. With proven strategies and tools, we monitor, troubleshoot, and evolve your IT infrastructure. We keep the processes and cost transparent by documenting the service scope and KPIs on SLA. For 17+ years, Agile Infoways LLC has provided managed IT support globally.
WHY MANAGED IT SERVICES?
keep your IT infrastructure relevant and stable with managed IT services
Managed IT services ensure timely, top-notch solutions for keeping your organization’s day-to-day operations on track for success. We scope-managed IT services separately for all clients.
Optimize Business Performance
Maintain Continuous Operations
Mitigate IT Risks
Focus On Innovation
MANAGED IT SERVICES
flexible & scalable managed IT services
Managed IT support services maximize the potential of your IT infrastructure and keep your business always ready and future-proof by predicting changes before they happen. They enable you to act quickly before your competitors.
IT infrastructure evaluation
With a core focus on operational efficiency, scalability, and security, we analyze the IT infrastructure state and help you identify problems. We ensure your IT infrastructure remains in the finest state and always remains available on demand, quick, resilient, sustainable, and affordable.
IT infrastructure monitoring
24/7 monitoring helps us identify challenges regarding servers, databases, networks, and other elements to offer reactive and proactive support. We report on the availability, uptime, and response time to maintain productivity while reducing costs and increasing user satisfaction.
Enterprise service management
As the data velocity volumes increase, our managed IT services and support help you strengthen the integration points across your organization. According to your industry, we offer next-generation service management and industry platforms. We integrate service management and artificial intelligence (AI) to offer seamless services.
Managed application services
According to evolving business needs, we engineer or re-engineer your application to deliver new features and be highly available and relevant. Our comprehensive managed application services include continuous app refinements, problem-solving, system availability, and reliability management. We ensure timely and orderly application management.
Managed DevOps
Our responsive IT managed service support team adapts the proven DevOps practices, significantly increasing the SDLC efficiency while reducing the infrastructure cost. We deploy CI/CD pipelines, implement a containerization strategy, and test automation with an automated monitoring solution. Our change failure rate is below 3%.
Managed security
As a known MMSP, we perform stringent security audits, assess vulnerabilities, penetrate testing, provide consistent security monitoring, detect incidents, and provide quick responses. We design a future-proof program and outline technical controls that work best specifically for your IT environment.
Cloud management
We offer end-to-end collaboration and deployment of cloud engineering infrastructure, targeting opportunities and challenges to drive reinvention. We knit industry-relevant threat intelligence into your cloud and infrastructure fabrics and control risk, avoid downtime, and busted budget to take full advantage of the cloud platform.
IT helpdesk
We aim to bring the overall IT infrastructure stability by resolving and preventing IT issues your organization faces daily. We provide full-fledged support and offer resolution on complex technical issues, app issues on the code level, and basic or advanced infrastructure-related issues.
manage your daily IT operations and achieve IT stability with us now!
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Who We Serve
type of firms
Bespoke solutions for your business needs with endwise management & support
HIRE DEDICATED DEVELOPER
hire IT support manager
Hire IT support managers responsible for maintaining IT infrastructure, including operating systems, security tools, servers, applications, email settings, software, and hardware. They are accountable for projects and solutions and manage business-critical IT tasks.
Deepshikha Borua
She is an agile IT support manager with 9 years of experience delivering excellence. She has experience working as a key contributor, meeting deadlines and exceeding expectations. She has gained expertise in strategic architecture and end-to-end solution creation.
Hire UsSkill Set
- IT Service Delivery Management
- Program Management
- Waterfall Delivery
- Technical Project Management
- IT Project Management
- Agile Leadership
Why Agile
what makes Agile unique
With a proven track record of providing successful enterprise business solutions globally, we serve multiple industries offering a variety of services and engagement models
85% NPS
Choose Agile Infoways for an exceptional client experience, reflected in our impressive 85% Net Promoter Score (NPS).
Pre-vetted resources
We ensure top-notch quality by providing access to pre-vetted, skilled resources for your projects at Agile Infoways.
Onshore/Offshore teams
Experience the flexibility of onshore and offshore teams, offering a seamless blend of local understanding and global expertise.
On-time delivery
Count on Agile Infoways for punctual project deliveries, meeting and exceeding your expectations every time.
24/7 Technical support
Our commitment goes beyond development – with 24/7 technical support, we're here to address your concerns and ensure continuous project success.
3 Development centers
Benefit from our expansive reach with development centres strategically located to provide diverse perspectives and optimal project outcomes.
Case studiesView all
our success stories
We tailor software solutions to address the business challenges & needs of our clients.
TestimonialsView all
what our customers say
Our clients are here to affirm our reliability, dedication, and quality of work.
Recently I hired Agile Infoways to develop an iOS Mobile app. They have done a fantastic job. They have impressed me with their support in app development.
Rod Machado
FounderUS
DETAILED GUIDE ON MANAGED IT SERVICES
grow your business resiliency with managed IT services
The increasing complexity of IT infrastructure makes it challenging for organizations to tackle consumer queries and stay current with the latest updates. On the one hand, consumer behavior is changing rapidly, while on the other hand, business dynamics are also upgrading with time. So, it is essential to strike a balance amid this chaos with the next-gen managed IT support service framework. It helps you optimize service resilience, reduce overall downtime, and significantly minimize operational costs.
What are the managed IT services?
Which businesses require managed IT services and support?
Why choose an appropriate managed IT service provider?
9 tips for choosing a managed IT service provider
How to utilize managed IT practices?
Advantages of managed IT services and support
What are the managed IT services?
Managed IT services support can offload your IT operations to an expert to improve service quality, reduce cost, and free internal teams to focus on other business-critical tasks. A company that offers these services is called a managed service provider. They are the third party who handles clients’ tasks on demand, frequently regarding information technology services. These services are beneficial for both large and medium-sized enterprises.
IT managed support services range from specific to general, depending on business needs. The most common services comprise maintaining and monitoring equipment, IT system management, server management and remote monitoring, network monitoring, and other relevant support services.
The conventional approach for managed services is to break and fix the model that monitors the system until there is a problem to fix. Some managed service providers choose the proactive maintenance and management method. It includes predictive maintenance and patch management.
BlogsView all
our insights
Explore the latest insights to keep up with the most latest developments and challenges in IT, Cloud, & Software industry
- Technology|01 Jun
Enterprise Software vs SaaS: What’s Better for Your Business?
Kunjan ChhedaSr. Business Analyst
- Web Development|02 Jul
Cutting-Edge Web Application Development Trends to Watch in 2020!
Pankaj ParmarSr. Software Developer
- Blog|20 Mar
7 Things To Notice From Online Payment Gateway Solution
Jaisal ShahDelivery Manager
Clientele
our esteemed clients
Our clients are here to affirm our reliability, dedication, and quality of work.
FAQS
questions you may have
let's clear your doubts. find answers to the most commonly asked questions about managed IT services.
Outsourced managed support services are continuous; they can fill in with substitutes if someone fails to report on work. You get the whole IT expertise army on your back without involving yourself, resources, and budget in hiring and training the resources. They are responsible for providing uninterrupted IT services while identifying potential IT incidents and maintaining business operations; every critical task is within your limits and budget.
You must choose an IT managed support service provider with ISO 27001 certification, a stringent data security approach, and a globally recognized information security standard. These quality marks ensure reliability.
Since you will be signing an SLA, you do not need to worry about the hidden cost. SLA ensures cost transparency and predictability as they state the scope and frequency of their services.
Well, yes. Agile Infoways LLC offers managed services for almost all IT components. Whether it is software, network, data storage or security tools, cloud services, or app management, we offer all managed IT support services. However, we do not cover one component remotely, which is hardware.
Agile Infoways LLC is committed to providing continuous support regardless of day, night, or holiday. Our emergency response team is always on standby to address emergencies without downtime.